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Ebay - Grrr

PostPosted: Fri Dec 30, 2005 8:01 pm
by Matbow
So, after making a purchase on ebay on Wednesday night for £140 I get an email tonight from the seller asking for a £5 paypal surcharge (this was in the small print of the item, but I didnt see it). Bearing in mind I used the "buy it now" option and paid the £20 premium for the privalledge I was slightly pissed off.

Being the shrewd and clued up person I am, I knew that such charges are not allowed by ebay so I replied to the seller telling him this (with the relevant ebay URL) and saying that I expect a speedy delivery with no further action from myself.

I don't want to upset the seller as I really want this item but my question is - am I being stingy over a measly 5 pounds or would other people have taken the same line as me?

I'll keep you posted with the outcome!


PostPosted: Sat Dec 31, 2005 7:04 am
by Monsoon
You are doing the right thing Mat. Ebay is all about principles and trust, so there shouldn't be hidden charges in small print. Everyone knows the price is just what it says it is and the only other thing to take into account is postage.
Having used the buy now option i am sure the seller is going to be more than happy with the amount you paid, if it had gone to auction they know all to well that it could have been a lot less.
Stick to your guns Mat and help keep Ebay as a place reliant on trust.

What annoys me as a buyer, are sellers who receive my money but refuse to give me feedback until i have given them feedback. So if i'm not happy with their part of the transaction, what am i supposed to do, leave them negative feedback? Knowing full well they will do the same to me even though i kept my end of the bargain, and in doing so destroy my 100% record!

PostPosted: Sat Dec 31, 2005 7:06 am
by Matbow
Well, quite strangely my purchase arrived this morning! I assume the seller must of sent it and then realised I hadn't paid the fee.

I'm a happy bunny now :D

PostPosted: Sun Jan 01, 2006 7:39 am
by Yakumo
Ebay may now be a bit miffed that there is a forum about Ebay Grrr.

Ponder the thought that Ebay is not at fault here but the reprobate that added a small print line. An alteration of the name of this forum may be appropriate.

Other wise Matt stick to your guns and don't let them get away with it :lol:. Can we tell your from Yorkshire?

PostPosted: Sun Jan 01, 2006 4:28 pm
by Nefer
Yeah, I'd be mad at the 5 buck thing.

Its not the money, but the principle of the thing. Its great that it all worked out for you in the end! :D